Maternity unit "like a building site" at Musgrove Park Hospital, Taunton, new mother claims

Somerset County Gazette: Gordon and Julia Loy with baby Vincent. Gordon and Julia Loy with baby Vincent.

 

PARENTS Gordon and Julia Loy have complained to hospital bosses after the maternity ward where their baby was born was like a “building site”.

The proud couple say the happiest day of their lives was ruined by workmen banging and drilling outside the delivery room at Taunton’s Musgrove Park Hospital.

“It was absolutely unbelievable – they were renovating the ward while women were giving birth,” said Mr Loy.

“The noise from the drilling and banging was incredible while Julia was in full labour.

“We had an awful experience – I wonder if Peter Andre and his partner went through the same thing when their baby was born in Musgrove.

“Julia couldn’t relax and was struggling to give birth because of all the stress.

“At one stage she had to leave the room for the toilet and walked past a group of men working.

“They’re letting mothers give birth on a building site.”

Baby Vincent was born last month weighing 7lb 9oz and is now home with the family in Langford Budville.

Nursing and governance director Carol Dight said Musgrove strives to deliver “high quality care and excellent experience” and she was sorry to hear Mr and Mrs Loy’s concerns.

She said the maternity unit was built in the 1940s and £1million is being invested in improvements.

She added: “Before and during the building works, we’ve been working to ensure expectant women are aware of the improvement works underway, as well as any potential disruption these works may cause to them during their labour.

“Each woman booked to give birth at Musgrove will have received a letter explaining the current situation and they’d also have been given the opportunity to discuss this with their midwife, should they have any concerns.

“Although we’ve made every effort to plan the works so patients experience minimal disruption, we do know that from time to time, there will be occasions when there will be increased levels of noise.

“There have been occasions when, if a woman has been experiencing a difficult birth or has become clearly anxious about the level of noise, we’ve asked the builders to stop working for a period of time which they’ve done.”

Comments (23)

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1:47pm Thu 6 Mar 14

Mi_Coc says...

Unfortunately they need to bring the building up to standard as they only have 1 loo to mothers with shared wtih 5 suites.

They cant shut the ward so it has remain open whilsts works are completed.
Unfortunately they need to bring the building up to standard as they only have 1 loo to mothers with shared wtih 5 suites. They cant shut the ward so it has remain open whilsts works are completed. Mi_Coc
  • Score: 14

1:57pm Thu 6 Mar 14

Somersetarian says...

That darn free healthcare, what a nightmare
That darn free healthcare, what a nightmare Somersetarian
  • Score: 40

1:59pm Thu 6 Mar 14

tizbyjo.1989 says...

1) Where else are pregnant woman supposed to give birth and 2) the works are new and started well after Emily had her baby. Even then what has that got to do with anything!?!
1) Where else are pregnant woman supposed to give birth and 2) the works are new and started well after Emily had her baby. Even then what has that got to do with anything!?! tizbyjo.1989
  • Score: 24

2:01pm Thu 6 Mar 14

Man of the people says...

makes me think these people have never been on a building site. pooing in an overturned locker. that's a building site.
makes me think these people have never been on a building site. pooing in an overturned locker. that's a building site. Man of the people
  • Score: 17

2:31pm Thu 6 Mar 14

prickles says...

Honestly some people are never happy. When are the workmen suppose to do,their work. Maybe should of gone private then. At the end of the day improvements are necessary
Honestly some people are never happy. When are the workmen suppose to do,their work. Maybe should of gone private then. At the end of the day improvements are necessary prickles
  • Score: 32

2:37pm Thu 6 Mar 14

andelain says...

Just be thankful you have had a healthy baby, and it cost you NOTHING!!! Ungrateful so and so's.
Just be thankful you have had a healthy baby, and it cost you NOTHING!!! Ungrateful so and so's. andelain
  • Score: 42

2:59pm Thu 6 Mar 14

TauntonBloke29 says...

Rubbish! Stop moaning and enjoy the brilliant service they provide at Musgrove. We had both our boys there and I cannot begin to explain how wonderful they were. We had the building works being done a few years ago - who cares?! You have more things to worry about and concentrate on than that..or, it may take your mind off things|
Rubbish! Stop moaning and enjoy the brilliant service they provide at Musgrove. We had both our boys there and I cannot begin to explain how wonderful they were. We had the building works being done a few years ago - who cares?! You have more things to worry about and concentrate on than that..or, it may take your mind off things| TauntonBloke29
  • Score: 26

4:57pm Thu 6 Mar 14

prickles says...

What do they expect then. The whole unit to be closed while the work is going on. Oh well proberly looking for compensation now due to the stress caused.
What do they expect then. The whole unit to be closed while the work is going on. Oh well proberly looking for compensation now due to the stress caused. prickles
  • Score: 23

6:57pm Thu 6 Mar 14

jeninher30s says...

As a woman who gave birth at Musgrove during the renovations, I can attest that they were a bit noisy, and not the most ideal of situations, but the level of care wasn't reduced in the slightest. The midwives and obstetrics team provided amazing care to me and my son throughout.
It's also worth noting that we were all given advance notice of the building works, and the opportunity to switch birthing locations to one of the other nearby hospitals.
As a woman who gave birth at Musgrove during the renovations, I can attest that they were a bit noisy, and not the most ideal of situations, but the level of care wasn't reduced in the slightest. The midwives and obstetrics team provided amazing care to me and my son throughout. It's also worth noting that we were all given advance notice of the building works, and the opportunity to switch birthing locations to one of the other nearby hospitals. jeninher30s
  • Score: 27

8:43pm Thu 6 Mar 14

Jamesey says...

These refurbishment works will have been carefully planned to cause minimal disruption, but some is inevitable. The maternity staff at Musgrove do a great job and they deserve some up to date facilities.

It's a shame that this couple can't understand that. They're probably not happy unless they're moaning about something.
These refurbishment works will have been carefully planned to cause minimal disruption, but some is inevitable. The maternity staff at Musgrove do a great job and they deserve some up to date facilities. It's a shame that this couple can't understand that. They're probably not happy unless they're moaning about something. Jamesey
  • Score: 21

3:29am Fri 7 Mar 14

bells912 says...

Some people will find ANYTHING to complain about. You took home a beautiful healthy baby that cost nothing to have in your country. You gave birth in a safe environment where you and your baby were cared for. This is such a tiny part of his life and you complain about noise and disruption during his delivery???? These improvements were necessary for Musgrove..what did you expect to happen..that people stop having babies while the maintenance happened or that you were moved to an elderly care ward to have your baby/ or the maintenance was put on hold while you had your baby? This article was ridiculous and can't believe it was published. The selfishness of some people sometimes amazes me.
Some people will find ANYTHING to complain about. You took home a beautiful healthy baby that cost nothing to have in your country. You gave birth in a safe environment where you and your baby were cared for. This is such a tiny part of his life and you complain about noise and disruption during his delivery???? These improvements were necessary for Musgrove..what did you expect to happen..that people stop having babies while the maintenance happened or that you were moved to an elderly care ward to have your baby/ or the maintenance was put on hold while you had your baby? This article was ridiculous and can't believe it was published. The selfishness of some people sometimes amazes me. bells912
  • Score: 25

1:18pm Fri 7 Mar 14

heather147 says...

It is totally disgraceful that there is noise from drilling and other disruption from workmen in the Maternity Unit at Musgrove. This should not be allowed to continue. How much dust and dirt is this causing making giving birth a totally unhygienic operation. No wonder there is so much infection in hospitals if work like this can be allowed to go ahead around patients.
It is totally disgraceful that there is noise from drilling and other disruption from workmen in the Maternity Unit at Musgrove. This should not be allowed to continue. How much dust and dirt is this causing making giving birth a totally unhygienic operation. No wonder there is so much infection in hospitals if work like this can be allowed to go ahead around patients. heather147
  • Score: -38

2:51pm Fri 7 Mar 14

TauntonDude says...

Wow - some people really will moan about anything. I concede that conditons are not ideal but these renovations are necessary and long overdue. Spare a thought for the dedicated staff of the midwifery unit who have to endure this disruption (and doubtless the whining of the minority) every day. You're parents now so enough with the selfishness. Just be grateful your son is healthy and well. Many are not so fortunate!
Wow - some people really will moan about anything. I concede that conditons are not ideal but these renovations are necessary and long overdue. Spare a thought for the dedicated staff of the midwifery unit who have to endure this disruption (and doubtless the whining of the minority) every day. You're parents now so enough with the selfishness. Just be grateful your son is healthy and well. Many are not so fortunate! TauntonDude
  • Score: 16

4:47pm Fri 7 Mar 14

Mi_Coc says...

Went there in nov and cant say I could complain about the building much. It needs bringing up to scracth as there is 1 loo to 5 suites for expectant mothers.

The issue for me is its under staffed and now I am told it has been judged nationally over staffed and they are looking to reduce the numbers.
Went there in nov and cant say I could complain about the building much. It needs bringing up to scracth as there is 1 loo to 5 suites for expectant mothers. The issue for me is its under staffed and now I am told it has been judged nationally over staffed and they are looking to reduce the numbers. Mi_Coc
  • Score: 2

7:09pm Fri 7 Mar 14

somersetvoyager says...

Spare a thought for those poor workmen trying to do drilling and hammering while having to put up with the noise of women screaming and moaning and giving birth.
Spare a thought for those poor workmen trying to do drilling and hammering while having to put up with the noise of women screaming and moaning and giving birth. somersetvoyager
  • Score: 15

8:32pm Fri 7 Mar 14

Jamesey says...

heather147 wrote:
It is totally disgraceful that there is noise from drilling and other disruption from workmen in the Maternity Unit at Musgrove. This should not be allowed to continue. How much dust and dirt is this causing making giving birth a totally unhygienic operation. No wonder there is so much infection in hospitals if work like this can be allowed to go ahead around patients.
You really haven't got a clue.

The construction work will be segregated from the birthing areas with dust screens. While noise will be inevitable, cleanliness will not be compromised.
[quote][p][bold]heather147[/bold] wrote: It is totally disgraceful that there is noise from drilling and other disruption from workmen in the Maternity Unit at Musgrove. This should not be allowed to continue. How much dust and dirt is this causing making giving birth a totally unhygienic operation. No wonder there is so much infection in hospitals if work like this can be allowed to go ahead around patients.[/p][/quote]You really haven't got a clue. The construction work will be segregated from the birthing areas with dust screens. While noise will be inevitable, cleanliness will not be compromised. Jamesey
  • Score: 14

6:51am Sat 8 Mar 14

Little_Owly says...

Shame on you for moaning. You have a healthy baby. You were looked after by top quality staff. You were given the option of delivering elsewhere by the sounds of it and chose not too. Stop whinging and be grateful.
Shame on you for moaning. You have a healthy baby. You were looked after by top quality staff. You were given the option of delivering elsewhere by the sounds of it and chose not too. Stop whinging and be grateful. Little_Owly
  • Score: 11

8:30am Sat 8 Mar 14

muttock says...

I really do not think this couple deserve to be ridiculed for bringing this to peoples attention. I had my baby in December 2013 and like people have said the staff were amazing and I will never have anything but admiration for the wonderful job they did and do.

BUT I was never offered the opportunity to have my baby at a different birthing centre, the subject of the works was never broached with me and I consider myself very lucky that I was on the labour ward over night so no works were happening, but I did need a emergency C section at 8am and when I was wheeled back into the unit after a very traumatic experience being stared at by groups of young men and the deafening noise really didn't help, let me be clear it wasn't just a bit of noise it was VERY loud to the point in our suite me and my midwife could only speak to each other in the breaks.

Yes we are beyond privileged to have the free NHS but that doesn't mean it wasn't a horrible experience.

As for Pete and Emily the works had already started and it would depend what day of the week she was in and the time of day. Emily is a great girl and I hope she didn't have to deal with the noise.
I really do not think this couple deserve to be ridiculed for bringing this to peoples attention. I had my baby in December 2013 and like people have said the staff were amazing and I will never have anything but admiration for the wonderful job they did and do. BUT I was never offered the opportunity to have my baby at a different birthing centre, the subject of the works was never broached with me and I consider myself very lucky that I was on the labour ward over night so no works were happening, but I did need a emergency C section at 8am and when I was wheeled back into the unit after a very traumatic experience being stared at by groups of young men and the deafening noise really didn't help, let me be clear it wasn't just a bit of noise it was VERY loud to the point in our suite me and my midwife could only speak to each other in the breaks. Yes we are beyond privileged to have the free NHS but that doesn't mean it wasn't a horrible experience. As for Pete and Emily the works had already started and it would depend what day of the week she was in and the time of day. Emily is a great girl and I hope she didn't have to deal with the noise. muttock
  • Score: -15

8:33am Sat 8 Mar 14

muttock says...

Sorry I should of said I'm not able to come up with a solution, this is why i would never of complained I assume they are doing the best they can in the situation.
Sorry I should of said I'm not able to come up with a solution, this is why i would never of complained I assume they are doing the best they can in the situation. muttock
  • Score: 3

9:01am Sat 8 Mar 14

chr15tay says...

lets suspend all births until the work is complete, shall we? you've had your five minutes of fame! just be thankful you have a healthy baby! you could have gone elsewhere to have your baby, ie Yeovil,
lets suspend all births until the work is complete, shall we? you've had your five minutes of fame! just be thankful you have a healthy baby! you could have gone elsewhere to have your baby, ie Yeovil, chr15tay
  • Score: 8

7:40am Sun 9 Mar 14

markyboy123 says...

Hahaha. Look at his beard! Captain caveman!
Hahaha. Look at his beard! Captain caveman! markyboy123
  • Score: 4

9:47am Sun 9 Mar 14

ANNE ELK says...

Funny how the only complaint is from a Jock.
Funny how the only complaint is from a Jock. ANNE ELK
  • Score: 4

1:49pm Tue 11 Mar 14

swjoduk says...

muttock wrote:
I really do not think this couple deserve to be ridiculed for bringing this to peoples attention. I had my baby in December 2013 and like people have said the staff were amazing and I will never have anything but admiration for the wonderful job they did and do. BUT I was never offered the opportunity to have my baby at a different birthing centre, the subject of the works was never broached with me and I consider myself very lucky that I was on the labour ward over night so no works were happening, but I did need a emergency C section at 8am and when I was wheeled back into the unit after a very traumatic experience being stared at by groups of young men and the deafening noise really didn't help, let me be clear it wasn't just a bit of noise it was VERY loud to the point in our suite me and my midwife could only speak to each other in the breaks. Yes we are beyond privileged to have the free NHS but that doesn't mean it wasn't a horrible experience. As for Pete and Emily the works had already started and it would depend what day of the week she was in and the time of day. Emily is a great girl and I hope she didn't have to deal with the noise.
So you were not given the option or did not request a place in Bracken over the Labour Ward?

We were in both during my partners labour, both pretty nice but Bracken is smaller with at the time only 1 woman delivering at a time.

Bracken is connected to the Labour Ward but separated by doors and corridors which would have reduced the noise.
[quote][p][bold]muttock[/bold] wrote: I really do not think this couple deserve to be ridiculed for bringing this to peoples attention. I had my baby in December 2013 and like people have said the staff were amazing and I will never have anything but admiration for the wonderful job they did and do. BUT I was never offered the opportunity to have my baby at a different birthing centre, the subject of the works was never broached with me and I consider myself very lucky that I was on the labour ward over night so no works were happening, but I did need a emergency C section at 8am and when I was wheeled back into the unit after a very traumatic experience being stared at by groups of young men and the deafening noise really didn't help, let me be clear it wasn't just a bit of noise it was VERY loud to the point in our suite me and my midwife could only speak to each other in the breaks. Yes we are beyond privileged to have the free NHS but that doesn't mean it wasn't a horrible experience. As for Pete and Emily the works had already started and it would depend what day of the week she was in and the time of day. Emily is a great girl and I hope she didn't have to deal with the noise.[/p][/quote]So you were not given the option or did not request a place in Bracken over the Labour Ward? We were in both during my partners labour, both pretty nice but Bracken is smaller with at the time only 1 woman delivering at a time. Bracken is connected to the Labour Ward but separated by doors and corridors which would have reduced the noise. swjoduk
  • Score: 0

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