BARCLAYS branch in Taunton bank is being used as a guinea pig for its banks across the rest of the country.

It is one of only four selected to pioneer a new customer service technique – if successful, it will be rolled out across Britain.

Taunton Deane MP Jeremy Browne, who dropped by to see the scheme for himself, said: “Barclays are bringing their staff in front of the counters and equipping them with iPads so they can help their customers more easily.

“The staff are also being equipped with a wider range of skills so customers do not have to wait so long to talk with somebody who understands their requirements.”