A CARE HOME on the outskirts of Wellington has been told to improve after its latest inspection.

Nynehead Court was visited by Care Quality Commission (CQC) inspectors at the end of October, and was rated as 'requires improvement' in the report, published at the end of December.

The service was rated as needing to improve in being safe, responsive and well-led, but was ranked 'good' for being caring and effective.

The report highlighted some issues with the management of some medicines and people's legal rights were 'not always understood'.

A spokesman for the CQC said: "While we found some areas of medicines management had improved, there were still areas that required improvement. Risks to people were not always being identified and management plans put in place to mitigate any risks.

"Care plans lacked some specific details to guide staff on how to meet people's needs and they were not consistently person centred. Staff however knew people well and were able to describe how they supported people.

"Some improvements were required to the processes in place where people lacked the capacity to make decisions for themselves.

"The systems in place to monitor the quality and safety of the service still required some improvement."

Inspectors said they found two repeated breaches of he Health and Social Care Act and would be considering its actions.

The report also praised highlights at the home, including its caring staff members who receive regular training.

The care home says changes are already underway and families should feel reassured their loved ones are in good hands.

A spokesman for Nynehead Court said: "CQC inspectors performed an unannounced inspection at Nynehead Court.

"The management and staff of Nynehead Court take these inspections very seriously, and are naturally disappointed with the inspectors' conclusion that certain aspects of our service require improvement.

"We were however encouraged that the inspection found that improvements have been made, and that it also judged the care provided at Nynehead Court and its effectiveness to be 'good'.

"Work is already in progress to rectify the areas where the CQC inspectors felt improvements were required.

"We wish to reassure our residents and their families that we will continue to care for them to the same high standards that we always have."