RESIDENTS across the district are being warned not to fall for a telephone scam which sees people being charged for their Council Tax band to be 'lowered'.
Sedgemoor District Council has urged residents to be on their guard after a company claiming to be acting on behalf of the council was reported to be calling households either asking for up-front fee via the residents bank account and card details in return for ‘lowering their council tax band’, or for checking if they are on the correct council tax band.
A council spokesman said: "This is not a phone call from Sedgemoor District Council.
"Council Tax bands are set by the Valuation Office Agency and can only be changed under certain conditions. Details can be found at www.gov.uk/council-tax-appeals.
"If you think your band is wrong, contact the Valuation Office Agency - you will not be charged for the service."
If you are struggling to pay your Council Tax bill and need help, speak with a member of the Council Tax Team on who will be able to offer help and advice on 0300 303 7801, the spokesman added.
Anyone who has handed over details should contact police on 101, and the police will also direct victims to the Action Fraud helpline on 0300 123 2040.
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