BOSSES of a Wetherspoon pub in Taunton say they have "taken on board" a customer's complaint about Covid-19 safety measures

Adam Leach said he was appalled when he went for an after-work drink with a friend at The Coal Orchard, in Bridge Street, on Tuesday evening.

He said it was in stark contrast to the strict measures in place in his local village pub in Thurloxton.

"I walked in and there was nobody doing track and trace," said Mr Leach.

"They were putting no effort into it. We watched dozens of people just walking in.

"There were some leaflets there, but nobody was handing them out.

"People were wandering around at will.

"I watched one man getting served at the bar. He took off his mask, leant over the bar and was breathing over everyone.

"They're following the guidelines to a tee in The Maypole. If they can do it, why are Wetherspoon, a big corporate with millions of pounds in the bank, putting people at risk?"

Wetherspoon spokesman Eddie Gershon said the company took on board Mr Leach's comments.

"The track and trace system is in place in the pub and the forms and QR codes are very visible on entry, at the bar and throughout the pub," added Mr Gershon.

"Staff have been instructed to put even more QR codes out, including on the floor screens in use at the pub.

"Staff are all instructed to ask if customers have completed a form or used the QR code, but staff do not actively take details.

"The pub has clearly marked areas for people to stand in line for the bar and customers have observed this well.

"On occasion, as is the case in a supermarket, some people might not adhere perfectly to social distancing and we will monitor this to ensure it takes place in the pub.

"We have made it clear to customers that once they have ordered their drink/food then they must sit down, but it should be noted that customers are allowed to walk around the pub to find a table, get condiments, go the bar and use the toilets."