TESCO has explained why customers' shopping bills are being rounded up to the nearest pound.

It comes after the supermarket giant met with complaints from a number of shoppers that the company was charging them more for the items they bought, without their permission.

Are Tesco rounding up their bills - if so, why?

Yes, in fact Tesco are doing this, but the company have explained that the extra pennies spent are for good causes.

It was reported by Mirror Money that a charity scheme introduced by Tesco at the start of the coronavirus pandemic automatically rounded up shopping bills to the nearest pound without consulting the shoppers.

The scheme was introduced to help three charities - Cancer Research UK, Diabetes UK and the British Heart Foundation - who had lost income as a result of the pandemic, and allowed customers to round up to the nearest pound when paying.

However, some shoppers have claimed that Tesco have rounded-up the bills without their permission.

It was reported that Tesco customer Jodie Holtom and her partner Jamie were charged two different prices for the same thing at the supermarket pharmacy in Cheltenham recrntly, in spite of their shopping taking place just 10 minutes apart.

When they checked their receipts, Mirror Money reported that they found that one bill had been rounded up to the nearest pound.

Jodie said: "Jamie was meant to spend £7.20, but ended up paying £8.

"I know 80p isn't a lot but times are hard at moment. He realised when we got home that he was charged more and said he was never asked about whether he wanted to contribute."

At no point was Jodie asked if she would like to round up her bill, and posted about the fiasco on Twitter.

What have Tesco said?

Tesco followed up by apologising for the inconvenience, tweeting in reply:

“Hi Jodie, thanks for getting in touch. I'm sorry my colleague didn't ask for your husband's consent before rounding up the transaction at the till.

“I'll share your feedback with the Store Management team and I apologise for any inconvenience this has caused.

"If you could please DM me with which pharmacy you visited and the the time of your visit.

“If you’re able to return to store with your receipt, one of my colleagues can refund you there. TY."

A spokesman from Tesco added: "To support our health charity partners at this critical time, we are encouraging our customers to round up the cost of their shopping to the nearest £1.

"Customers will be asked if they would like to donate by one of our checkout colleagues when they pay for their shopping or on-screen if they are using a self-service till.

"We also have signs in our stores letting customers know about the campaign and how they can support it.

“The response to the campaign so far has been overwhelmingly positive with very few customers feeding back that they were not aware that they had made a donation."