A BANK that closed its local branch in Street this summer is running a weekly pop-up bank in the town.

NatWest says the service in Street Community Library will offer "support and answer customer questions".

A spokesperson for the bank said: "The community pop-up will support those customers with any queries around their banking service, frauds and scams, as well as supporting customers to access and use NatWest’s digital services."



The pop-up is open every Monday until October 16.

NatWest’s team there can also signpost customers to other local in-person banking services, such as those offer day-to-day at local Post Offices, and support with local free-to-use cash machines.

Chris Lilley, local director at NatWest, said: “When we make changes to our branch network, we work hard to make sure that there’s support available in the local community for those affected by the change.

“Branch closures can affect people that are less confident with the digital alternatives we offer, or don’t yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services.

“Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking related queries as well as offering advice and support on using our digital services.”

The NatWest Street pop-up is open from 9.30am to 1.30pm.

Community pop-ups are cashless, so if customers need to withdraw money or cash a cheque, they will need to visit their nearest branch or the Post Office.

Staff at the pop-up can help direct customers to these services.

NatWest announced the closure of its Street branch earlier this year along with a number of other branches across the country due to "changing customer habits", with fewer customers attending banks in person.