HAVE you been frustrated trying to book an appointment to see your GP?

Watchdog Healthwatch Somerset is asking people to share their experiences of booking face-to-face appointments with their doctor to help improve access to GP services in the county.

Concern about access to GPs continues to be one of the most common issues people raise with Healthwatch Somerset.

A spokesperson for Healthwatch Somerset said: "National and local evidence underscores the challenges people face when booking a GP appointment, including limited face-to-face appointments, increased use of digital technology and long waiting times.

"Through their new public survey, Healthwatch Somerset wants to find out how you book appointments with your GP, for example by phone, in person, online, via App or email.

"They also want to know if you have been offered a face-to-face appointment or an alternative option, and if that was suitable for you."

They added: "Good access to GP services is an important measure of the quality of care being provided locally.

"Your feedback will help Healthwatch Somerset identify the strengths and weaknesses in the current GP booking processes.

"They will share their findings with those responsible for GP services in Somerset to help them improve access to GP care."

You are asked to complete the confidential Healthwatch Somerset survey before January 31, 2024, to share your experiences and insights.

Visit healthwatchsomerset.co.uk/improving-access-gps-somerset to feedback online or if you prefer a paper copy or want to share your thoughts over the phone, call Freephone 0800 999 1286.